Sunday, June 30, 2013

How to Spot a Storm Chasing Roofing Contractor after a Catastrophic Event

 
 

 

How to Spot a Storm Chasing Roofing Contractor after a Catastrophic Event. 

 
 
When you are subjected to multiple wind and hail storms, there can be a challenge sorting the wheat from the chaff in order to avoid accepting offers to mend your roof from roofing contractors who are simply "storm chasers". These companies may not be up to scratch, nor supportive of local work. Here are some indicators to help you to decide.    
 
1.       Be patient and calm. Most home owners after a wind or hail storm are desperate to find a contractor. Being desperate leaves you open to being preyed upon by "drifter contractors" who claim to be local.
2.       Look for out-of-state tags on their trucks. The vehicle is likely to be registered anywhere but locally if the contractor is not local. This indicates that the contractor is only in town for storm work and won't be hanging around for upkeep or remedying any damage that is poorly fixed.
3.       Be wary of claims of staying in town. Quiz an out-of-town contractor very carefully. Extract a promise of return for further mending even if the contractor leaves the state; get this in writing. Long-term warranties, however, won't be much good if your contractor has left town.
4.       Check to make sure that any non-locally engaged roofing contractor has been properly licensed locally. Ask for current certificates of workman's compensation and liability insurance. This is for your protection. They must have both, as one covers property damage and one covers their workers from injuries if they fall from your roof. Roofing contractors usually use sub contractors to install the roofs, and many have crews that travel with them. In most states, the home owner or their insurance company will be liable if something happens; you don't want to risk your home.
5.       Be aware that roofing insurance is expensive. This can lead some contractors to cut corners to avoid the expense. Insist on seeing proof of current dated insurance.
6.       Avoid signing any contingency agreements. These will be very vague, lacking in description of the work to be done and will lack information about insurance proceeds.
7.       Do your own research. Check your local Yellow Pages; go back two or three years to find stability of business continuity. Check the BBB when they joined, as they often join the local BBB because when they come into town, they will be new members.
8.       Make sure that all materials used are paid for. There have been instances where stormers come in, roof a bunch of houses, and leave without paying the suppliers, thereby leaving the homeowner to pay twice! Ask to see invoices for payments.
9.       Prefer the local roofing specialists. In a storm situation, it is always best to buy from an established local roofing contractor as they will be around to service their work afterward. If your state has any state licensing requirements, you will be able to check these online. 10.     Lisa Madigan - Consumer Rights Form. Every contractor should be providing their customers with the mandated, Home Owner- Consumer Rights Form for the customer to review and sign. Many out of state  contractors are not aware of this document. The contractor is required to have this document signed and available prior to beginning any work on a homeowner's property.
 
Tips:
·       Storm chasing by roofing contractors is a multimillion dollar industry; they often travel with their own adjusters.
·       Always try to get an address as many use PO boxes to set up and they also forward their calls out of state to appear local. This is a prevailing problem across the nation with legitimate roofing contractors who build their companies with years of good quality work and strong backgrounds. Remember the number they give can be disconnected at any time they decide to move on.
·       Because stormchasers travel from state to state many operate without proper licensing and insurance.
·    Another trick is to buy a local name of a small company that is listed in the Yellow Pages; you can usually spot them by a company that grows overnight into a large outfit with out of state plates.
 
Contact Us:
Phone 630-809-6254 15255 S 94th Ave
Orland Park, Il
 

Saturday, June 1, 2013

Roofing: Why do we need plywood over our old solid sheathing?


Roofing: Why do we need plywood over our old solid sheathing?



The keyword here is “solid.” It used to be standard to use shiplap, 1″ boards, tongue & groove, or other boards for the roof deck. These 8 to 12-inch wide boards were nailed together tight.

When the roof was first nailed on, of course all the nails were in solid wood. But the lumber was not usually kiln dried; as wood dries it shrinks. As shrinkage is from 5 to 10 percent, gaps of ½-inch or more are common.

Which homes have board sheathing? Exterior grade plywood was not available until the 1940’s. As the boards to do the roof deck were manufactured here in the Northwest it was still more economical than plywood through the ‘60s. If your home was built prior to 1970 there is a good chance it will have board sheathing.
Recent changes. When the roofing material wore out, new composition shingles would be applied over the original roofing system. As more layers of roofing were added there would be little chance that water would work its way through to the roof deck.
It is common to find older homes with 3 or 4 layers of roofing over the original roof. The Building Code changed in July 2004 and does not allow over-roofing when there are two or more layers of existing roofing. This law applies to all areas and cities of Washington State.
If the original roof deck is
boards; when the old roofs are torn off there are now open spaces between the boards. Heavier underlayment can be put down first but over time it will sag into the spaces (as shown by the black lines in the drawing). When a nail ends up in the “void” it will usually leak within 5 years.
What if some of the new synthetic underlayments are used instead of the normal “organic” underlayments? Some may insist the polypropylene used in most of these will seal the nails. These sheets may delay failure, but fail they will.

Some contractors may insist the manufacturer will warranty the product even if laid on “solid” board sheathing. But the manufacturers’ warranties will not cover leaks; all they warrant is manufacturing defects.
The cure. If you want new asphalt shingles installed then solid sheathing must be applied first. This can be exterior grade plywood or oriented strand board (OSB). Be sure that the roofer uses rated sheathing; most is rated by the APA – The Engineered Wood Association base right here in the Puget Sound Region. To prevent buckling; be sure the applicator uses adequate plywood clips.
Exceptions. Some roofing materials can be installed on boards. It is acceptable to apply wood shingles or shakes as well as some standing seam metal roofing systems.

So, anytime your board-decked roof is torn off and you want to install composition shingles be sure to lay down solid sheathing first!
Phone 708-478-1221
15255 S 94th Ave
Orland Park, Il
Stormaster is a Division of Modern Kustoms Contractor, Inc.


Sunday, May 5, 2013

Common Causes of Roof Damage in Illinois


COMMON CAUSES OF ROOF DAMAGE IN ILLINOIS




           

Some of the causes of roof damage are connected to the type of roof you have.  Whether you are trying to protect and extend the life of an existing roof or you want to protect a new roof, here are some of the main causes of roof damage.

Wind Damage
1.  Poor Maintenance.  It is important to regularly inspect your roof for small problems and damages and immediately make repairs. This is especially true if your roof has little or no slope.  Regular inspection and maintenance will prevent small minor damage from becoming a major problem or leak.
2.  Wind Damage.  Over time any wind can loosen nails in roofing materials. When this happens, a moderate wind can damage the roof. Strong winds and flying debris can also damage a roof, often removing some or all of the roofing material. The best way to avoid this potential damage is to check the roofing and the insulation regularly to be sure it is securely attached to the roof deck. You should also have a secure perimeter fastener.
3.  Other Weather Damage.  Most roofing materials can be damaged over time by exposure to various weather conditions.  If you live in an area likely to see large snow accumulations, you need to be sure the roof is adequately supported against the weight of the snow and properly sloped so the snow will not stay on the roof any longer than necessary.  If you live in an area prone to hailstorms, you should know that hail can cause serious roof damage, and you should carefully inspect your roof after every hailstorm.  The sun, pollutants in the air and other chemicals in the air or in the rain can also damage roofing materials. Inspection and repair of minor damages can prevent big trouble.
4.  Problems with Flashing.  Because the purpose of flashing is to create a water-tight boundary between roof sections, between roofing materials and other parts of the house and between roofing materials and roof projections, problems with flashing often cause leaks.  These leaks can damage the field of the roof as well as the interior of the house. Flashing problems usually happen because of either design or installation errors.  Some flashing problems can also result from wind damage.  Regular inspection of all types of flashing in all parts of the roof can catch problems early and correct them before there are major leaks.
Each of these major causes of roof damage can be minimized by regular and careful inspection for early and minor problems. Immediate attention to any flaws or damages with competent repairs can help you avoid major damage to your roof and prevent the need for early and costly roof replacement. Contact Stormaster  today for a free inspection and estimate.                                                                                                                                       

Contact Us:
Phone:708-478-1221
15255 S 94th Ave
Orland Park, Il

Stormaster is a division of Modern Kustoms Contractor, Inc.


                                                                                 

Tuesday, April 23, 2013

Have a Leaking Chimney? It’s Time For Flashing Replacement


Have a Leaking Chimney? It’s Time For Flashing Replacement


Have a Leaking Chimney? It's Time For Flashing Replacement
Leaking chimneys are one of the most common problems Illinois homeowners experience when it comes to residential roofing. Chimneys are attached to the roofing material with metal strips called flashing. When flashing wears out, is ripped off during storms or has been improperly installed in the first place, it doesn’t protect your roof-chimney connection properly and needs to be replaced. Otherwise, leaks are inevitable.
If you can diagnose your leak at a particular position on the chimney, you may be able to repair it yourself by sealing diagnosed cracks and spraying your chimney with a water repellent stone or brick sealant.
However, finding the source of any leak can be tricky and you certainly don’t want to make a mistake or miss any potential problems. There are many places that water can enter your home, making leak diagnosis a challenge. That’s why a roofing inspection handled by a professional can be a great investment for your home.

HAVE YOUR ROOF & CHIMNEY INSPECTED

Your local roofing contractor should be called in to examine your entire roofing surface, including chimney & skylight flashings, roof vents & valleys. While on the roof, your contractor will check for external water stains, hail dings and indications of dry rot, missing shingles, broken shakes or tiles, cracked flashings, damaged chimney bricks, open seams or wear from extreme sun-exposure. A comprehensive roofing inspection will also include an interior ceiling, walls and attic check for any signs of water damage that might be lurking underneath your shingles.

REPLACE FAULTY CHIMNEY FLASHING

Assuming the problem is with chimney flashings, your contractor will most likely recommend flashing replacement. When these metal fastenings become broken or rusted, they no longer serve their purpose. Repair or replace faulty flashing as soon as you can to minimize the damage to your home.
Since improperly installed flashing leaves your home unprotected from rain, wind & hail it is best to have a professional address more extensive flashing problems. Chimney flashing repairs is a job that should be performed by an experienced roofer.
Specializing in residential and commercial roofing repair and replacement, Stormaster is a skilled, licensed and insured Illinois roofing company with 25 years of experience and a reputation for personalized service. Let us diagnose & repair your leaky chimney – our dedicated team of roofers has the know-how to do the job right.
Contact Us:
Stormasteronline

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Phone 708-478-1221
15255 S 94th Ave

Orland Park, Il
Stormaster

What color shingle should I go with?

 

What color shingle should I go with?

 
       
Homeowners want to see the effect new roofing shingles and siding products can have on the look of their house before they make a commitment. Look at other homes like yours to determine the roof shingle color you want. Make sure the homes you view have the same roof pitch as yours to better ensure you get the look you desire.
You can also upload a photo and use the easy online tools to tryout IKO Color Selection Viewer  
As you prepare to have a new roof installed, it may seem to be a long and complex task. But, it’s important to remember how important this process is, since it will directly affect what may be your largest single investment – your home.

In order to simplify this process, we have taken our more than 60 years worth of roofing knowledge and experience in the industry, and developed this step-by-step guide to help you through the many choices to be made.

The first step in the life of your asphalt shingle roof is selecting a shingle. At first glance, with so many different styles and colors to choose from, it may seem a little intimidating. But when you get right down to it, there are really only three decisions to make.

1. Selecting a Shingle Style The different styles of shingles can be divided into two basic categories: Architectural shingles and Traditional 3-Tab Design roof shingles. The first type is the architectural shingle. Their remarkable dimensional thickness and deep, blended shadow bands simulate the appearance of classic wood shakes, enhancing the beauty of any home. The traditional 3-tab roof shingle design gets its name from the three tabs incorporated into its profile. Always a popular choice, traditional 3-tab shingles are available in a wide variety of colors.

Here are some additional questions you may want to ask yourself when selecting a roof shingle style.

Do I have a steep pitched roof? With a steep pitched roof you can see more of the roof while standing on the ground. To give your roof an interesting and complex texture, consider using architectural roofing shingles. With their multi-layer, laminated design, architectural shingles are a perfect match for steep pitched roofs.

Do I want my home to stand out from the crowd? If you want to give your home a more distinct and individual look, consider using architectural shingles. Use IKO Armourshake for a classic woodshake appearance or IKO Crowne Slate, Cambridge, Cambridge IR, Dynasty® & Royal Estate architectural shingles for a slate or shake-like appearance.

Do I live in an area where algae discoloration is a concern? If you live in an area where algae discolouration is a concern consider our Crowne Slate, Armourshake, Cambridge, Cambridge IR, Dynasty, Royal Estate, Marathon Ultra AR or Marathon 25 AR shingles. These shingles feature an algae resistant system to protect against algae discoloration. You may also want to consider selecting a dark color shingle, which is less likely to show the staining associated with algae discoloration.

2. Choosing a Color Now, it’s time to choose a shingle color. Although it sounds like a simple process, it is usually the step that causes the homeowner the most difficulty. After all, choosing a color is a very personal and subjective process.

Since everyone has a unique sense of style and taste, it is impossible to give a hard-and-fast rule on how to choose a shingle color. One of the best ways to pick a color is to drive around your neighborhood. Check out the different color combinations of roof, brick / siding, and trim colors that your neighbors have tried. Make a list of the ones you like, and steer clear of the ones you don’t. Once you have narrowed down your choices, it is important to view several full size shingle samples, or an existing roof completed with the same style and color shingles, before making a final decision. Often overlooked, getting actual shingle samples from your contractor is the best way to see how a shingle color will look in combination with the other color elements (brick / siding, and trim color) of your home.

If you are considering new trim paint or siding, grab those samples as well, and take them outside. Hold them out in the natural sunlight, and see how the colors interact together, and how they change under different lighting conditions.

RoofViewer

To aid in the selection of a new roof, we have developed the IKO RoofViewer™ Interactive Shingle Selector Tool. This is an interactive tool which allows the customer to easily select a shingle style and color to co-ordinate with brick or siding and trim. It’s an easy way to find out how your house may look with a particular shingle.

NOTE: Since each region has a different selection of colors available, please refer to the IKO Premium Roofing Products Catalogue, a product brochure or the IKO web site (www.iko. com) to determine what colors are available for each shingle & roofing product. To ensure complete satisfaction, please make your final color selection from several full size shingles and view a sample of the product installed on a home.

    Contact Us:
 
Phone 630-809-6254
15255 S 94th Ave
Orland Park, Il

Sunday, April 21, 2013

7 STEPS ON HOW TO FILE AN INSURANCE CLAIM FOR HAIL AND WIND DAMAGE

   

7 STEPS ON HOW TO FILE AN INSURANCE 

CLAIM FOR HAIL AND WIND DAMAGE

 
 
When hail and strong winds combine, they can cause serious damage to your house and property, especially your roof, siding, gutters, and windows.
  1. Record the date. If you just recently had a hail or wind storm in your area write down the date. If you are going to file an insurance claim you will need the date to file a claim. If you can it is also a good idea to take pictures to show your insurance company.
  2. Get an opinion from an experienced contractor. If you think that you may have hail or wind damage to your home contact a qualified contractor to come out to your home and give you an estimate.
  3. Meeting with the contractor. When the contractor comes out to your home find out some information on them and their company. Ask them what type of services they provide and how long they have been in business. It will take the contractor approximately 10-20 minutes depending on what type of damage you have to your home. If you have extensive damage to your home it will take them longer. When the contractor is finished inspecting the damage ask them if they would recommend that you file a claim with your insurance company. Make sure to get a business card and ask them if they would be willing to be there when your insurance company comes out to access the damage.
  4. File Your Claim. If the contractor recommends that you file a claim, call your insurance company and tell them that you want to file a claim for hail and/or wind damage. Let your insurance company know that you had a contractor come out to your home for a hail and wind damage inspection and that they made recommendations that certain things needed to be replaced due to hail and wind damage. (for example: roof, siding, windows, and gutters) keep in mind that the age of your roof, siding, windows, gutters, or other damaged areas does not matter if they are damaged. The insurance company wants to prevent any further claims due to the hail and wind damage you may have.
  5. Meet with your Insurance Adjuster. When the insurance adjuster comes to your home it will take them about a half hour to assess the damage and take pictures of any damage. The adjuster will then explain the steps that will take place after that. Your insurance company might give you a quote right away, but some claims can take several weeks. Generally what happens is the insurance adjuster and the contractor compare notes with each other to make sure their measurements are the same or if they disagree on any damage that has been assessed by both of them. At this point the contractor will debate the claim with the adjuster until they agree with each other. If your contractor is not there at the time of the inspection you can inform your contractor what they said and most insurance companies will send their adjuster back to discuss the claim with your contractor.
  6. The Inspection has been completed by Adjustor. Hopefully the adjustor will let you know whether or not they feel you have a claim or not. Then you can make sure you get written quotes from contractors and compare them. As you are deciding on which contractor you are going to use take into consideration a company’s experience, references, and their reputation not just the price they are offering you.
  7. Scheduling the Work. If you’re insurance company approves your claim you will most likely get enough to cover your damage, less your deductible. If they don’t give you enough ask your contractor to help you dispute the amount based on the estimate given to have the work done. Some insurance companies will hold back some money for depreciation however; at the end of the job all you have to do is have your contractor send them a letter of completion stating the total amount and your insurance company will send you the difference.
   
Contact Us:
Master Kraft Corporation, Inc.
Phone 630-809-6254 15255 S 94th Ave
Orland Park, Il
 

How To Identify Hail Damage To An Asphalt Roof


How To Identify Hail Damage To 

Asphalt Roof

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Before Inspecting Your Roof for Hail Damage

If you are a homeowner that has recently been through a hailstorm and would like to inspect it for hail damage, the following quick guide will give you a basic understanding of what to look for. Before doing so, we should start off with a few quick notes:

Top of Ladder and Roof.1. Regular Roof Inspections: If you are willing to venture onto your roof every spring, it is a good idea to do annual self-inspections of your roof to look for any changes since the previous inspection and to detect potential issues before they become serious.
2. Always Call a Qualified Roofing Inspector: If you spot a potential issue during your annual checkup or suspect any sort of wind or hail damage after a severe storm, you should always contact a Qualified Roofing Inspector. Many roofing contractors specialize in insurance restoration and offer Free Inspections. A trained representative can discover hidden damage, separate hail damage from natural wear, educate you on your findings and make further recommendations on whether a repair or call to the insurance company is necessary.
3. Be Careful…

How Hail Size Will Affect Your Roof Inspection

If you were around during the hailstorm and have an idea of the size that fell, it will give you a basis for what kind of roof hail damage to expect.
  • Quarter Size HailstoneLess Than 1 Inch: When smaller than an inch, or about the size of a quarter, hail can inflict damage to asphalt roofing. Most often though a hail damaged roof at this size can be more difficult to identify. You may require the assistance of a trained roofing inspector to accurately identify any hail damage.
  • 1 Inch – 2 Inch: If the size is between 1 and 2 inches, or between quarter and egg size, hail damage should be more easily found on the asphalt shingles themselves as well as any soft metal on the roof.Golfball Size Hail
  • Greater Than 2 Inches: Any greater than 2 inches and it will almost guarantee some level of hail damage to an asphalt roof. If this is the case, contact your preferred roofing contractor for a full assessment of damages and notify the insurance company.


Where To Start Looking For Hail Damage on an Asphalt Roof

When searching for the hail damage to an asphalt roof, look at the following susceptible areas first:Hail damage to metal roof vent.
  • Soft Metal: First search for damage to any soft metal on the roof. Check roof vents, skylights, flashing, metal valleys and any other soft metal on the roof. Soft metal damage will not only show signs of hail, but also indicate the size of the hail that damaged the roof.
  • Ridges: The very peak of a ridge or ridge cap, will take a hail hit directly as opposed to the glancing blows on the main pitched roof slopes. Also due to their location, ridges are more susceptible to damaging hail hits regardless of the direction from which the hailstorm came.
  • Shingles: Finally look on the shingles themselves. Check not only the interior of an individual shingle, but also the edges where it is weak.

Three Primary Types Of Hail Damage To Asphalt Shingles

There are three main signs that indicate a hail damaged roof, which include missing granules, bruising and circular cracking. With a basic understanding each, it will help you to accurately identify hail damage and its severity.Hail damaged roof shingle showing granule loss
  • Missing Granules: Check for missing granules that have exposed the substrate, or black layer underneath them. The substrate exposed should look fresh, or not as if it has been exposed to the sun for an extended period of time. This will indicate new hail damage as opposed to anything preexisting.
  • Bruising: Run your hand over an individual shingle and feel for dimples or indentations in it. These are an indication of hail hits. Press your thumb against the indentation and examine for a soft spongy feel, like a bruised tomato. This bruising may be hidden, but will cause the shingle to fail prematurely over time.Hail damaged shingles
  • Circular Cracking: When big enough, hailstones can cause circular cracking around the hit itself in a half-moon or full circle shape. This sort of cracking indicates larger hail and a shingle that has been damaged through to the fiberglass matting, which can make it highly susceptible to water penetration.

Time To Grab The Ladder

Now if you're still feeling adventurous, you can climb up on your roof armed with an understanding of how to identify hail damage to an asphalt roof. Remember to be careful and always contact a trained professional to verify, assist and further educate in you in your findings.



Phone 708-478-1221
15255 S 94th Ave
Orland Park, Il